Responsible Gambling

At WildWin we take responsible gambling seriously. We want play to stay fun and under your control, so we provide practical tools and clear guidance to help you manage activity on your account. This page explains how we protect players, the controls you can use, signs of problem gambling and where to get professional support.

Player protection principles

We aim to keep play safe by identifying risky patterns, offering early interventions and supporting players who need to reduce or stop gambling. Our approach prioritises prevention, personal control and timely support rather than punitive action. We encourage honest self‑assessment and prompt use of the tools available.

Activity-control tools

You can manage your account activity at any time using the responsible gambling section in your account. Options are simple to set up and adjust so you stay in control.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be increased or decreased from your responsible gambling settings, and we may apply a short processing period for limit reductions to prevent impulsive changes.

Loss limits

Loss limits help you cap net losses over a chosen period. These limits restrict how much you can lose before further play is blocked or reviewed, providing an additional way to manage your spend.

Time limits and session controls

Use session time limits to cap how long you can play at one time. You can also set reminders to prompt you to take a break. Session controls make it easier to step away when play is no longer enjoyable or productive.

Account breaks and self-exclusion

If you need a longer pause, choose a temporary account break or self-exclusion. Temporary breaks block access for a set period, while self-exclusion prevents logins and new accounts for the duration you select. For cross-operator exclusion in Great Britain, you may also register with GAMSTOP.

Recognising signs of problematic behaviour

Look out for warning signs such as chasing losses, borrowing money to gamble, spending more time than intended, neglecting work or family, or hiding activity. If you notice these changes in yourself or someone close to you, consider using limits, taking a break or seeking professional help.

Tips for maintaining control

Practical steps include setting firm deposit and time limits, avoiding gambling when stressed or impaired, keeping to a budget, removing saved payment details and using account reminders. Regularly review your activity and adjust controls to suit your circumstances.

Professional help and support organisations

If you need confidential support or specialist advice, contact organisations such as GamCare, BeGambleAware or GAMSTOP. You can also speak to our support team for guidance on using the tools we offer. For external help, reach out to those organisations directly through their public channels for counselling and practical assistance.